EN
What type of information do we collect?
We receive, collect, and store any information you enter on our website or provide to us in any other way.
This includes, but is not limited to:
-The Internet Protocol (IP) address used to connect your device to the Internet
-Your name, email address, phone number, message content, browsing behavior, and data submitted through forms
We may also use software tools (such as Google Analytics) to measure and collect session information, including:
-Page response times, duration of visits, user interactions, and navigation paths
Depending on your interactions, we may collect:
-Personal identification data (first and last name, email, phone number, messages)
-Transaction or payment information (through third-party services like Stripe or PayPal)
-Comments, feedback, suggestions, uploaded files, and any voluntarily submitted data
How do we collect this information?
When you perform an action on our website (e.g., submit a form, sign up for a newsletter, send a message, or make a purchase), we collect the personal information you provide—such as your name, address, or email.
Your information is used only for the specific purposes listed below.
Why do we collect personal information?
We collect personal and non-personal data in order to:
-Provide and operate our services
-Offer effective customer support and technical assistance
-Contact users with service updates or promotional messages (with their consent)
-Generate aggregated statistical data to improve our website and services
-Comply with applicable laws, regulations, and contractual obligations
How do we store, use, share, and disclose visitor information?
Our website is hosted on the Webflow platform. Webflow provides the online platform that enables us to showcase and manage our services.
Your data may be stored on secure Webflow servers or connected services (e.g., form hosts, CRMs, analytics tools), protected by firewalls and in compliance with GDPR standards.
If a payment is made, it is processed securely by external gateways such as Stripe or PayPal, which comply with PCI-DSS standards for secure handling of credit card information.
We do not share your personal data for commercial purposes. The only exceptions apply to essential service providers (e.g., hosting, statistics, email tools) who are bound by confidentiality agreements.
How do we communicate with site visitors?
We may contact you to:
-Respond to a submitted form, account inquiry, or order
-Resolve a technical issue or disputeConduct surveys or collect feedback on our servicesSend service updates or promotional offers (if consent is given)
-Fulfill legal or contractual obligations
These communications may occur via email, phone, SMS, or postal mail.
Types of cookies used
Our website uses cookies to:
-Ensure security and functionality
-Collect anonymous statistics
-Personalize user experience
Main cookies include:
-cookieConsent: Stores user consent for cookies (essential; stored for 12 months)
_ga, _gid: Used by Google Analytics for navigation statistics (stored for 13 months; statistical)
session_id: Manages user session (active only during session; essential)
lang_pref: Stores the user’s language preference (stored for 12 months; functional)
You can manage cookie preferences through your browser settings.
How can visitors withdraw consent?
If you no longer want us to process your data, or if you want to exercise your rights (access, correction, objection), please contact us at:📧 contact@oswim.fr
Updates to this privacy policy
We reserve the right to update this privacy policy at any time. Changes will take effect immediately upon posting on our website.If significant updates are made, we will notify you via a notice on the website.
Questions and contact information
For any questions about this policy or your personal data, feel free to contact us:📧 contact@oswim.fr
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